Refund policy
Last updated 30 September 2026
The short version is that you can change your mind, and we will not make it awkward.
The promise
For the €499 cohort ticket, a full refund of the amount you paid is available before your chosen cohort starts and during its first two weeks. One email is enough. Choosing a later cohort does not start this period on the next advertised date. This promise does not reduce the rights attached to an earlier purchase or any statutory consumer rights.
How to ask
Send one email to egils@areteaios.com and say you want your money back. You do not have to explain yourself, and nobody will put you through a conversation designed to talk you out of it.
How the money comes back
To the same card you paid with, through Stripe. We start it as soon as we have read your email. How long it then takes to appear on your statement is between Stripe and your bank, usually a few days.
If we call it off
If we cancel the cohort before it starts, everyone gets everything back, and you do not have to ask.
What is not covered
After the first two weeks of the cohort you attend, our additional refund promise ends; statutory rights remain unaffected. A full refund cancels the ticket and its paid platform and community access. The refunded ticket cannot be used for a later cohort.